What to Expect

When you arrive at the Emergency Department, you will be greeted by a medical team in triage who will assess the severity of your medical condition. They identify patients needing immediate resuscitation and sort the rest of our patients into appropriate care areas so that sicker patients have access to the most resources and lower acuity patients are seen in expedited care areas. 

The Emergency Department Team
Your physician relies on a team of individuals to make your visit thorough, efficient, and as comfortable as possible.

Physicians: You will be seen by a provider that specializes in Emergency Medicine.

Nursing Staff: Nurses that specialize in the care for acute health issues and trauma.

Paramedics and EMT’s: Staff members specially trained to perform EKGs and IVs.

Scribe: Staff that documents the chart for your visit, detailing the treatment performed by the physician.

Registration Clerk: Staff member that collects your phone number, address and insurance information, connecting it to the medical record.

Other: Technologists trained for specific tasks including phlebotomists, x-ray technologists, respiratory therapists, social workers and physical therapists. 

Insurance: Flagstaff Emergency Physicians is an independent group. We see patients regardless of their ability to pay. While we work closely with Northern Arizona Healthcare and other independent physicians, our insurance contracts may not be the same. Your insurance might cover one aspect of care such as hospital services but not another such as emergency physicians or radiology services.

If you have questions regarding your coverage, check with your insurance provider.